Shangri-La Beijing Hotel

The hotel had a great business lounge that was attentive to our needs and even offered us drinks upon arrival. the staff were friendly and helpful, especially Gary Hui who kept us updated when one of our group was running late. the hotel was located in a convenient area, making it easy to access key attractions and amenities.

The hotel was a bit far from the central area of Beijing, which made it less convenient for exploring the city. the hotel felt empty at times, possibly due to the time of year, but the attentive staff made up for it.

Great facilities. Excellent food. Helpful staff. Clean and quiet room. Convenient location near park and canal.

Nothing, it is perfect.

Clean rooms with a large bed, quiet and equipped with necessary amenities. Helpful and friendly staff, from the doorman to the front desk personnel. Enjoyable facilities such as jacuzzi, pool, and sauna. Convenient breakfast buffet with Western options. a great hotel experience. 👍

The location of the hotel was great, situated near major tourist attractions and very close to the metro for easy transportation. The room was spacious and clean, with a lovely view. The service provided by the staff was excellent, with attentiveness and attention to detail. The breakfast buffet had a wide variety of options to choose from, ensuring a satisfying start to the day.

The hotel lacked a hair salon, which would have been a convenient amenity for guests to have access to.

Loved the design and cleanliness of the room. Excellent staff at door service and in the lounge. Made my day with their friendly and helpful attitude. Thank you so much!

We loved the design of the room and the helpfulness of the staff. The staff at the door service, Lely Li, Xiao Duan, and Andy Duan, were amazing. They made our stay with our baby a memorable one. The staff in the lounge, Ranson Shi, Lainey Zhao, and Angel, were also fantastic. They went above and beyond to ensure our comfort. The breakfast buffet was amazing, and the range of food was impressive. We were also pleased to find that some of the staff spoke English. The hotel's location close to the metro station was very convenient for us, especially as we were visiting during a power shut off in California.

Couldn't find any faults at all.

Il nostro soggiorno presso questa struttura è stato molto piacevole. La posizione era perfetta, nel centro della città e vicina alla spiaggia. Inoltre, eravamo contenti di trovarci vicino all'aeroporto, che ha reso i nostri spostamenti molto comodi. Le camere erano spaziose e pulite, e ci siamo goduti una bellissima vista dal balcone. Il servizio era eccellente, il personale è stato gentile e disponibile. La colazione offriva una vasta scelta e i succhi erano freschi. Le piscine e altre strutture erano ben attrezzate e gestite.

Abbiamo notato che il servizio nei ristoranti a la carte era molto lento. Sarebbe stato meglio avere un buffet per il pranzo e la cena, come al mattino, per evitare attese lunghe.

Excellent staff, spacious rooms, good room cleaning, great gym, caring and courteous service, large open lounge/foyer.

There was nothing I didn't like.

the exclusive amenities offered here, such as the spa & wellness centre, indoor swimming pool, sauna, massage and heated swimming pool. the room advantages were impressive and well-appointed. the restaurant and bar/lounge area had an extensive menu and the in-room breakfast was sumptuous. We loved the private facilities and the garden area that offered a serene atmosphere.

The only minor issue we faced was with the service. Although friendly, the staff could have been more attentive and efficient.